Since the very beginning of Digux we have created a business plan. Each year our business planning process has improved dramatically (This is an understatement). For 2015’s business plan we spent triple the amount of time and the result of this effort has made our vision for the future far more attainable and realistic than before. To be respectful of everyone’s time today we will not outline all of the steps we take to develop our business plan, but we will share several important aspects to give our readers a basic idea of our process then share some of the initiatives we have set for 2015.

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The time has finally come in our opinion where technology has advanced far enough along for us to feel confident in having one computer to accomplish all of our goals in a versatile way weather we are at our home, office, or local coffee shop. The common thought or response we typically get from people after reading our above comment is: “We use a laptop! Those have been around for 20 years and a laptop is not new ground breaking technology!” Well yes. That answer is correct -- people have been traveling around using a laptop in many different ways.

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Over the past 12 years we have conducted business with many local vendors in our community from small Mom and Pop shops to some of the largest companies in the world. Several of our experiences were horrible while others demonstrated top notch service. In this month’s newsletter we wanted to share the great experiences from our journey and recommend that you give this short list of local Pacific Northwest vendors a try. Image Source: Image Source is a one stop shop for sweet swag. We have purchased shirts, pens, mouse pads, etc. from Image Source and worked with Greta Dawson for several years.

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Today we are interviewing Gabe Frost who is a lead program manager for the Media Platform team in the Operating System Group that Microsoft calls OSG for short. The team is about 40 engineers, comprised of Program Managers, Developers and Quality Engineers. We plan, design and build all the video and audio playback and streaming capabilities in the Windows operating system.

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If you are running Citrix XenServer and tried to add more than 6 virtual disks to a VM using XenCenter, you may have received the following error: The limitation is with XenCenter unforutnately. To add it, simply use the XE CLI. Here is a step by step guide: 1. Connect to Citrix XenCenter. 2. Click on your Citrix XenServer. 3. Click on the Console tab. 4. Enter the following command: xe sr-list name-label="Your Storage" 5. Copy the UUID. Example: 60dda71a-b381-2508-99c9-53dc77a1a4f1 6. Enter the following command: xe vm-list name-label="Your VM Name" 7. Copy the UUID. 

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Experimenting with new technologies in our lab is one of the most enjoyable activities we do at Digux. We are always on the hunt for new technologies that can potentially improve our customers business. We also spent time thinking about what is happening in the future so we can adjust our offering if necessary. One of our ongoing goals is to monitor external change such as social, technology, economic, or political so we can adapt responsibly. None the less, we listed a handful of our favorite online blogs so you can read about technology with us.

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Companies in the Pacific Northwest have several different Internet providers to choose from when purchasing Internet ranging from Comcast Xfinity, CenturyLink, Integra Telecom, Verizon FIOS, etc. to name a few. However, not all Internet options are the same with different criteria to consider varying from availability, speed, quality, and bundled packages. Due to the different criteria, the process requires a bit more knowledge about the service to make a thorough decision. The purpose of this newsletter article is not necessarily geared to break down the differences in offerings as providers change prices monthly,

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Interview: Q: Patrick, what is social media? A: Social Media are the online tools that help reveal the connections between us, and helps facilitate the creation and expansion of those connections. Q: When did you start learning about social media? How did things look back then? Was their Facebook or LinkedIn? A: Online bulletin boards were probably the first form of social media I ever used.

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Windows XP is more than 12 years old and in our opinion this is a lifetime in technology years. There will be no official support from Microsoft after April 8th 2014. The only option for customers is to migrate to Windows 7 or 8. This newsletter article will help you make some choices for your migration. Before the migration, you must choose between Windows 7 and Windows 8. This is not as straightforward as it appears; the newest version of Windows isn’t always perhaps the best one.

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Way back in the early 1980’s the IPv4 protocol was defined and routes most traffic on the Internet today. If your computer is connected to the Internet, you are most likely using IPv4 along with 4.3 billion other people/devices. None the less, as years passed and the growth of the Internet exploded address exhaustion of IPv4 occurred only 30 years later. This stimulated the development of IPv6 which has been in commercial deployment since 2006. The question is why is IPv6 so important? Does this have an impact on your business? The answer is absolutely.

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Every year TruMethods.com hosts an event in Philadelphia Pennsylvania called Schnizzfest. TruMethods is a company led by Gary Pica who specializes in enabling Managed Service Providers (MSP’s) to become world class in business planning, command, sales focus, process, and packaging & pricing. MSP’s from across the world travel to this 3 day event seeking answers to overcome challenges and to improve their business along with networking with people and vendors in our industry. This will be Digux’s 4th Schnizzfest and 5th year with TruMethods which has resulted in a large reason why we are able to take care of our customers at such a high level.

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Today we are outlining answers from our interview with David Thomson who is the CIO of Columbia West Properties and Pineapple hospitality located here in Seattle. For more information on Pineapple hospitality please visit www.staypineapple.com. David has been with the company for 3 years and has implemented a centralized I.T. infrastructure, in some cases taking applications from the cloud in house, and employed cloud services in others in order to streamline operations for a multiple location company.

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Back in 2009, Digux became a member of TruMethods who in essence helps I.T. companies become more awesome in every way imaginable. Year after year, we have participated in all aspects of TruMethods curriculum which has allowed us to accomplish goals that ultimately enable us to better service our customers. In mid-2013, TruMethods released a software program named myITprocess and it was created for companies like ours to implement standards across our customer base.

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