At the very core of who we are as people and as a company
We all have core values – the ethics or ideals that guide us when making decisions, solving problems, and building relationships. In business, as in life, core values determine how we interact, the focus of our work, and how we take care of our responsibilities.
At Attentus, our core values are our “why” and serve as our moral compass. They are what sets us apart from other IT service providers. We hold ourselves to a high standard, always striving to exemplify our values so there is never a gap between who we are and who we say we are. They are about what we do, not just what we say we do.
These are the core values that shape the way we do business.
1. Build trusted relationships
Trust is essential for any relationship; it’s the reserve currency for business. We work to embody the eight pillars of trust: clarity, compassion, character, competency, commitment, contribution, and consistency. At Attentus, you can trust that we will keep our word and quickly seek to correct any issues that arise. Trust is fundamental to our success and yours.
2. Deliver exceptional results
We believe in the saying, “Whatever is worth doing is worth doing well.” By paying attention to the smallest details and truly understanding your needs, we tailor our services to meet your needs precisely and proactively. We seek to make every interaction, project, or partnership the best it can be.
3. Seek constant improvement
Perfection might be impossible, but we walk the path of excellence. This takes constant self-examination – being honest about our performance for clients, partners, and team members.
We are driven to improve relationships and the client experience by continuously asking how we did and if there is a better way. We see every interaction as an opportunity for improvement.
4. Be the answer
We own the problem and hold ourselves accountable. Accountability means there’s no finger-pointing or blame-shifting. We take ownership every time and partner with all stakeholders to find the best solution.
5. Be easy to work with
We’re flexible. We’re also educators, breaking down knowledge barriers to your IT decision-making. IT solutions are complex, but we are constantly looking for ways to make it easier for our customers to engage with every part of our team, beginning with clear and concise communications. As we build both a relationship and a workable business solution our desire is to reduce all friction points in our relationships.
6. Have fun
You’ll often hear laughter around our offices. That’s because we believe people should enjoy what they do and where they do it. So, we foster an environment that encourages people to laugh both at themselves and with each other. That’s one reason our technicians are so friendly and approachable.
Our core values shape partnerships and success
You can see our core values in everything we do. They set expectations for our team and our clients. They also serve as a filter for who we hire and the customers we work with.
If our values resonate with yours, reach out so we can learn more about you and how we can help you achieve your highest business goals.