With so many I.T. service companies to choose from in the Pacific Northwest, why choose Attentus? We care about our customers and we make your business our business. As the leading provider of I.T. services in Bellevue and Seattle, we provide friendly, hands-on support 24/7. And we share our expertise, so our customers understand not only the “what” but the “why” behind our technology solutions.
At Attentus Technologies, we understand how critical the efficient use of your IT systems is to your day-to-day operations. We pride ourselves on providing clients with always available, best-in-class IT support services. Our continuous service ensures that your critical IT systems and applications are always up and running and that any problems are resolved quickly and accurately by helpful, knowledgeable technicians. Attentus Technologies uses ITIL based, industry best practices to enable your users to work efficiently and effectively.
Through Attentus Technologies’ remote IT monitoring services, our US based service desk support staff resolves many issues before users are even aware of the risk. During client onboarding, Attentus Technologies installs a secure software agent on each device that will continuously monitor the device, including uptime, performance, and updates. From our network operations center, we proactively resolve users’ issues to reduce the potential impact on your business.
Help desk services can be beneficial to companies of all sizes. Companies that have their own internal IT staff can use help desk services to outsource the support of solving end user issues, which are typically repetitive with a limited need for advanced technical expertise.
The right managed IT service provider will provide technical support to your users to solve their issues, and provide you with all the help desk functions that you need. Users will have faster, more comprehensive remote support, all delivered at a lower cost than you could provide with in-house staff. You will better control your security risk across the network, including risks inherent in BYOD, by leveraging your access to security experts at your MSP. Users will experience better performance from systems that will increase efficiency across the organization.