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Tacoma IT Helpdesk Services

Enhance the performance and reliability of your IT with our helpdesk support services.

Resolve Your IT Challenges With Proactive IT Helpdesk Support Services

Maximize uptime and resolve issues faster with dependable outsourced helpdesk support in Tacoma, Washington.

Why choose Attentus for IT help desk services?

    • Expedite IT issue resolution with 24/7 helpdesk services from a trustworthy team of technicians.
    • Reduce the burden of your in-house team for mission-critical tasks with our IT help desk outsourcing services.
  • Benefit from complete coverage for all IT issues with our trustworthy helpdesk support services in Tacoma.
  • Get a detailed view of your IT performance with ongoing daily, monthly and quarterly reviews from our team.
  • Put an end to recurring IT challenges with scheduled network administration and infrastructure management.

Request a quote for our Tacoma

Why Clients Depend On Our IT Help Desk Services in Tacoma

  • "Hiring Attentus Technologies was a proactive decision and I feel like they've done more than what they said they would do."

    Mike Fitzgerald

    CEO, Halfpops

  • "I recommend Attentus Technologies because they are easy to work with, they respond immediately to our issues, and they're proactive about solving any problems before they arise."

    Brandy Fielding

    CEO, White River Credit Union

    Attentus Technologies

    IT Help Desk Services in Tacoma


    748 Market St #159

    Tacoma, WA 98402

    Toll-Free: (855) 965-3231

    Request a Quote: (253) 785-9316

    Local Businesses Trust Our Helpdesk Service in Tacoma, WA

    • Charlies Produce
    • White River Credit Union
    • Magellan Architects
    • CG Engineering
    • Swift Hr Solutions
    • Puget Sound Steel
    • BooginHead
    • Daco
    • Gamblin
    • WA DECA

    Experience the Benefits of Our Helpdesk Support Services

    24/7 Support Services

    Round-the-Clock IT Issue Resolution

    IT problems can occur at any time, which is why you need dependable 24/7 support to avoid business impact.

    Partner with us for IT helpdesk services and benefit from a proactive approach to:

    • VoIP support
    • Network support
    • Software support
    • Hardware support

    Get reliable support that goes beyond surface-level break-fix services with our trustworthy helpdesk service in Tacoma, WA.

    Remote Helpdesk Services

    Rapid Remote Resolutions

    At Attentus, we provide proactive incident management through our convenient remote helpdesk services.

    Navigate through your most pressing IT challenges quickly and efficiently with remote IT help desk outsourcing services that include:

    • An advanced ticketing system
    • Support for Windows, macOS, and Linux
    • Incident and service request management
    • Guaranteed service levels backed by SLAs
    • Web-based customer portal and service desk software


    Get total peace of mind with ongoing support services from a leading source for outsourced helpdesk support in Tacoma, Washington.

    Hardware and Software Support

    Eliminate Software and Hardware Issues

    When you partner with Attentus for managed helpdesk services, you get access to a team with nearly two decades of experience resolving issues with various types of software and hardware

    Our knowledge base covers:

    • Mobile devices
    • Servers and storage
    • Network components 
    • Desktops and laptops


    Outsource your IT help desk to us and work with an experienced team of technicians that’s dedicated to customer service excellence

    Performance Reviews

    Guaranteed Quality for Helpdesk Services

    As part of our IT help desk services, we provide you with a detailed look into the performance of your IT with regular reviews that examine:

    • Response times
    • Service activities
    • Compliance with SLAs
    • And more

    Our helpdesk support services include a consistent review schedule that gives you complete transparency into issue reduction and infrastructure improvements. 

    Accelerate Your IT Issue Recovery Time With Our Managed Helpdesk Services

    Get back to work faster with reliable outsourced helpdesk support in Tacoma, WA.

    Why Attentus Leads the Way for IT Helpdesk Support Services

    18+ years

    Providing proactive IT help desk services in Tacoma, Washington

    < 20 Minutes

    Average time it takes our IT helpdesk in Tacoma to resolve issues

    96.6%

    Client satisfaction for our help desk support services
    Single Point of Contact for IT Help Desk Services in Tacoma, WA

    Your Single Point of Contact for IT Help Desk Services in Tacoma, WA

    Work with a trusted partner that has an extensive knowledge base and more than 18 years of experience providing reliable IT help desk outsourcing and incident management for Tacoma businesses.

    Our expertise extends beyond traditional managed IT services to provide you with:

    • VoIP support
    • BYOD support
    • Network support
    • Patch installations
    • Routine maintenance
    • Reliable server support
    • Cloud computing support
    • Advanced cybersecurity services
    • And more

     

    Outsource your IT help desk to Attentus and benefit from a complete suite of support services for your business.

    Rapidly Resolve Issues 24/7 With Our Trustworthy Helpdesk Support Services

    IT issues can occur at any time, even while you’re away from the office. Even a few minutes of downtime can be costly for your business.

    That’s why our certified managed helpdesk team actively monitors your systems and infrastructure around the clock to solve and eliminate problems before they can impact your operations.

    If our team encounters an issue that cannot be solved through our remote helpdesk services, we will escalate it to our senior engineers to ensure quick recovery and resolution.

    Avoid extended waiting times and impact to your service levels with 24/7 IT help desk services that are always ready to step in and assist you.

    Helpdesk Support Services
    Service to End Users

    Ensure High-Quality Service to End Users With Ongoing Satisfaction Reviews

    At Attentus, our team is dedicated to delivering reliable IT help desk services backed by superior customer service

    Our service management team will ensure your complete satisfaction with our helpdesk service in Tacoma, Washington with:

    • Daily reviews to ensure our helpdesk services are managing support tickets and service requests within agreed-upon timeframes
    • Monthly reviews with a Net Admin detailing all support services provided and adherence to our SLA
    • Quarterly reviews that examine all aspects of IT performance to ensure consistent issue reduction and provide additional performance improvement recommendations

    Get detailed insight that improves service delivery today for a better tomorrow when you outsource your IT helpdesk to a trusted source.

    Get more info on our Tacoma Tech & IT Support.