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Seattle IT Helpdesk Services

Boost performance and increase uptime through remote helpdesk services

Improve IT Efficiency With Outsourced Helpdesk Support in Seattle from Attentus

Avoid unnecessary downtime from recurring IT problems by relying on our IT helpdesk in Seattle

Why choose Attentus for IT help desk services?

  • Resolve IT problems quickly with a support team available to you 24/7.
  • Unburden your in-house IT team for long-term projects when you outsource your IT help desk to Attentus.
  • Benefit from having a team for comprehensive support services from our industry-leading support desk.
  • Understand the state of your IT with daily, monthly, and quarterly performance reviews.
  • Reduce recurring IT problems with a proactive management schedule and network administrative activities.

Get more info on our managed helpdesk services in Seattle

Testimonials

What Top Businesses Say About Our Helpdesk Service in Seattle

Attentus Technologies

IT Help Desk Services in Seattle

1700 Westlake Ave N 200 unit 2,
Seattle, WA 98109, United States

Toll-Free: (855) 965-3231

Premium Features of Our IT Helpdesk Support Services in Seattle

Managed IT Services

Why distribute your IT needs across multiple IT services companies in Seattle? From planning to implementation and maintenance, get all your needs met by one vendor.

Cloud Services

Interested in upgrading your business operations with cloud computing capabilities? Our skilled technicians can handle the cloud migration process from start to finish.

Cyber Security Services

Is data protection at the top of your to-do list? We provide a wide range of services to help prevent, detect and resolve cybersecurity issues, such as VPNs and 24/7 monitoring.

Helpdesk Services

Tired of waiting until business hours to reach IT companies in Seattle? Our customer support team is available day and night to help you resolve IT issues that arise.

Remote IT Services

Tired of losing productivity to employees fixing their own issues? Our remote technology services include multi-OS support, configuration management and web-based portals.

Proactive monitoring

Are proactive technology solutions important to your business? We provide 24/7 monitoring to detect everything from system inefficiencies to potential vulnerabilities.

Network support

Need to partner with an experienced team to upgrade your IT infrastructure? From one-off projects, to providing ongoing advice to your IT department, we’ve got you covered.

Data Backup and Recovery

How up-to-date are your backups? We complete regular backups of your full data repository, so you can receive complete and accurate recoveries when you need them.

VoIP Services

How much does your business pay for its phone services? Routing your calls through the internet is cost effective, expands capabilities and improves flexibility.

Our Clients

Leading Brands That Outsource Their IT Helpdesk in Seattle to Attentus

Our Numbers

Benefits of Choosing Our IT Help Desk Services in Seattle

96.6
Our CSAT score, based on average customer satisfaction at Attentus
10 Years
Average employee tenure at Attentus
20 Years
Of success as one of the best Seattle IT companies
Seattle IT Helpdesk

Complete Helpdesk Support for Your Entire Infrastructure

Benefit from an extensive knowledge base and over 20 years of experience in providing comprehensive help desk support services.

In addition to our managed services, our helpdesk support includes:

  • Cybersecurity
  • Cloud support
  • Patch installations
  • Routine maintenance
  • Server support
  • VoIP support
  • BYOD support
  • Network support
  • IT consulting
  • And more

Fast Resolution for All Your IT Problems 24/7

When problems appear, the last thing you want is to wait hours or even days before resolution.

Our certified help desk staff will monitor your systems 24/7 to proactively handle IT problems before they have a chance to impact your business.

If an IT issue proves too challenging for remote support, our helpdesk team will escalate your issue to our top engineers, ensuring you can get back to work quickly.

Don’t settle for long wait times when IT problems grind production to a halt. Partner with Attentus for fast and reliable support, no matter the time of day.

Seattle IT Helpdesk Company
IT Helpdesk in Seattle

Guaranteed Quality With Performance Satisfaction Reviews

Your satisfaction is our top priority.

Our customer service team will ensure you’re completely satisfied with our performance and the outcome of your service through:

  • Daily reviews to ensure our helpdesk is handling trouble tickets in the agreed-upon timeframe
  • Monthly reviews with a Net Admin detailing all services activities and our SLA compliance
  • Quarterly reviews to measure all IT performance, ensure recurring issues are decreasing, and make additional recommendations for improved performance

When you partner with Attentus, you’ll always know where you stand and how we’re going to make things better.

Eliminate Downtime When You Outsource IT Help Desk in Seattle to Attentus

Our managed helpdesk services will improve IT performance and support growth at your business.

Maximize Your Growth: Partner with Us for Expert IT Helpdesk Services!​

FAQ

Seattle IT Helpdesk FAQ

What’s The Difference Between IT Support & a Helpdesk?

While IT support provides a comprehensive approach for complex issues, a helpdesk addresses quick, individual tech problems.

For instance, if you need someone to help you reset your password, you’d go to the helpdesk. However, if you need help with a complex technical glitch, call support.

The helpdesk may also refer you to their colleagues in support if they determine that your issue warrants it.

Can I Ask Your Helpdesk About Onsite Support?

You can inquire with our helpdesk about onsite support. However, the helpdesk primarily handles quick issues that can be resolved remotely. If you need onsite IT services, the helpdesk will direct you to our dedicated support team. They’ll take it from there.

If you aren’t sure, you can ask our technicians if the issue should escalate to the support team.

Does Your Helpdesk Troubleshoot All Devices?

The Attentus helpdesk is equipped to troubleshoot any device that's connected to your business network. This includes desktops, laptops, and mobile devices used for work purposes.

This includes both business and personal mobile devices as long as we are troubleshooting a business-related application.

Please let us know how many devices we will need to support as this may affect the price of your contract.

Are You Only For Business IT?

The Attentus helpdesk is exclusively for businesses. We cannot troubleshoot personal devices unless they are connected to a business network as part of a BYOD policy.

In this case, the personal device is needed to ensure seamless operations at your business. So, we need to look at it as part of our larger goal of upholding your business network.

Can Your Helpdesk Help Me With an Apple Product?

You can count on the Attentus helpdesk to help you troubleshoot any Apple device. We also work with Windows and Linux systems.

This makes us an ideal option for businesses who have employees on multiple operating systems. We’re pretty operating system agnostic and are more than happy to give you the same great support no matter what you use.

Case Studies

Find Out How Our Service Desk in Seattle Will Improve Your User Experience

Get more info on our Helpdesk Services

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