Managed IT Services

Attentus Technologies is a leading provider of IT services in the Pacific Northwest and beyond.

Our Values Make us Attentive to:

Our Values

Build Trusted Relationships

Trust is essential for any relationship. At Attentus you can trust that we will keep our word and quickly seek to correct any issues that arise.

Deliver Exceptional Results

We believe in the saying, “Whatever is worth doing is worth doing well.” We take the time to see things from our client's perspective, which allows us to make every interaction, project, or partnership the best it can be.

Seek Constant Improvement

Perfection might be impossible, but we walk the path of excellence. This takes constant self-examination – being honest about our performance for clients, partners, and team members.

Be the Answer

We own the problem and hold ourselves accountable. Accountability means there’s no finger-pointing or blame-shifting. We take ownership every time and partner with all stakeholders to find the best solution

Be Easy to Work With

We’re flexible, and we break down knowledge barriers to your IT decision-making. IT solutions are complex, but clear and concise communication from the start allows us to build a relationship and a workable business solution.

Have Fun

We love to laugh, and we believe people should enjoy what they do and where they do it. So, we foster an environment that encourages people to laugh both at themselves and with each other.

TRUSTED BY

Brands that Choose Attentus as their Favorite.

Clients trust us for our services

We’d love to tell you about our work, but we’d rather show you.

“Stephanie was very patient and kind to a very cranky and difficult client! She’s great!!”

Mary

Packaging

“Wolf, Sean, and the rest of the team are professional, highly knowledgeable, efficient, and incredibly responsive. Truly a joy to work with!”

Dena

Manufacturing

“Quick responses and an easy process to get the needed item ordered. Thanks!”

Jordan

Manufacturing

“I am very pleased. Aaron solved my problem very quickly. Thank you!”

Yelena

Non-profit

Clients Success Stories

AI Acceptable Use Policy: Stop Shadow AI From Creating Real Business Risk

AI Phishing Now Comes With Fake Invoice Trails: What SMBs Should Verify

I.T. Vendor Management: Who Owns the Gap Between Providers?

Employee Offboarding Checklist: Close Every Door, Not Just the Email Account

The Zero Ticket Policy: Why Fewer Help-Desk Calls Can Be a Better Service Metric

Proactive I.T. Support: What It Should Prevent Before a Ticket Exists

Why Choose Attentus?

Attentus services small to mid-sized organizations that can’t risk downtime and are willing to invest in the I.T. leadership and support required to deliver on their promises.

What Attentus Technologies Has to Offer

IT Management

Improve business productivity by letting us keep your network running smoothly and proactively prevent potential issues.

IT Support Services

Experience swift, effective IT support with 20 minute response times and intelligent, straightforward answers.

IT Helpdesk Support

Get fast, friendly help from our 24/7 IT helpdesk that provides actionable answers that empower your team to excel.

Cybersecurity Services

Stay protected with our up-to-date cybersecurity services that actively guard against evolving threats

IT Network Support

Achieve seamless connectivity and minimal downtime with network experts monitoring your system 24/7 to proactively prevent problems.

Outsourced IT Services

Leverage our expertise and save on overhead costs with outsourced IT services that enhance your team's productivity and fuel your business growth.

Cloud Solutions

Simplify your cloud environments by letting us transform complex cloud systems into easy-to-manage, efficient data centers.

IT Consulting Services

Maximize your IT investment with experienced consultants who provide insights into how you can achieve more for less.

VoIP Services

Ensure reliable, cost-effective communication with efficient VoIP solutions that reduce miscommunication and boost productivity.

Certifications

Advanced IT Services From Attentus

Project Management

vCIO Services

Data Backups & Disaster Recovery

Engineering & IT Procurement Scoping

Hardware Upgrades

Make Your Project Management…Mangeable

IT projects get complicated fast, and you don’t have time to keep watch while you navigate other areas of your business.

With Attentus’ dynamic project team, you'll have expert hands guiding every IT project. Our knowledge, combined with a dedication to real results, mean that even the biggest projects are handled with ease.

The Attentus Design Desk meets twice a week so we can offer top-tier project scoping, budgeting, and tailored IT design services. This ensures that every project plan fits your needs like a glove.

Streamline Your Tech Environment for Optimal Business Growth

If you’re dealing with a complex IT environment, it can eat up a lot of your work hours. Unless you made an effort to collaborate with your IT leaders, that needlessly complicated system might not match your business goals.

Trust Attentus’ expert vCIOs to spot useless equipment, suggest necessary improvements, and prepare you for future growth.

Through regular communication and strong relationship-building, our vCIOs stay on top of your evolving needs. So you’ll never have to worry about an IT silo again.

Safeguard Your Data in The Face of Disaster

Significant data loss causes significant business continuity. If you’re storing all your precious information in one place, you’re leaving yourself at risk of losing it all.

Maintain the integrity of your data no matter what happens by trusting Attentus to back it up in multiple locations, on or off site.

We’ll also prepare you for the worst case scenario with our disaster recovery solution. We’ll come up with an emergency plan that helps you restore as much as you can as quickly as possible.

Chart Your IT Growth with Confidence

Modernizing your IT infrastructure can be complex and pricey. Technologies are always changing, and surprise hidden costs can suddenly appear after you pick your solution.

With Attentus, you can confidently map out procurement projects without worrying about surprise hidden costs.

We'll guide you through the intricate steps to replace outdated hardware or software, all while ensuring our choices align with your business growth plans.

Upgrade Your IT Hardware Effortlessly

Navigating hardware upgrades can be tricky. It's easy to fall behind or make costly missteps. The resulting expenses can quickly derail your original plan.

Let Attentus provide strategic guidance to help you avoid this situation. We’ll assess your current setup, pinpoint necessary hardware upgrades, and integrate these into your upgrade plan.

Enjoy transparent, well-planned upgrade projects with us managing the complexities, ensuring data protection, and minimizing disruptions.

Hardware/Software Partners

How We’re Different:

As the name implies, Attentus is hyper-focused on our customers and the changes they face with potential downtime, security vulnerabilities, data breaches, automation, and inefficient outdated I.T. infrastructure.

Outsourced IT Support That Prioritizes Your Productivity

IT glitches sap your productivity and waiting on support saps even more. You need fast answers, fast results, and fewer support calls to regain those lost hours.

The Attentus support team wants you to achieve peak productivity. Our average response time is 20 minutes and average resolution time 15.

However, our goal is to reduce your support ticket volume to 1 per every 4 devices per month. So, every time you call we’re focused on delivering a solution that not only fixes your issue, but stops it from happening again.

Total Transparency & Accountability

At Attentus, your goals are our goals. So, we want nothing but full transparency and accountability when it comes to our performance.

For this reason, we’re incredibly open to your feedback. In fact, you can speak to our leadership team directly to ensure your voice is heard.

Our vCIOs will also meet with you on a regular schedule just to make sure everything is going well. We wiil review our work:

Daily: to ensure that anyone who called support received high-quality service.
Monthly: to ask what we’re doing well and what we can do better.
Quarterly: to ensure their overall IT performance is providing an excellent ROI.

Stop Paying For IT Services You Don’t Need

Subscription services have a bad habit of overcharging for extra features that you don’t use. This leads to wasted money and wasted space on your hard drive.

Don’t worry about that when you partner with Attentus. We offer a wide range of flexible managed service packages, so you can pick and choose exactly what you need.

Get more bang for every buck and optimize every byte on your IT system by cherry-picking only the best features and services for you.

Expect More From Your Managed Services Provider

Don’t settle for IT salespeople who deliver suboptimal solutions. Choose a provider that puts customer service first.

Our Valued Partners

We’re Serious About Your Education

Stay a step ahead of your competitors by leveraging our expert insights.

AI Acceptable Use Policy: Stop Shadow AI From Creating Real Business Risk

Category: Cybersecurity

An approval delay starts when an employee pastes a contract, invoice dispute, support ticket, or patient-related note into an AI tool no one has reviewed. Work moves faster for a moment, then slows when IT has to trace what data went where, who had access, and whether customer information left approved systems.

AI Phishing Now Comes With Fake Invoice Trails: What SMBs Should Verify

A detailed invoice and an apparent executive approval can tell the same false story. Before money moves, check what confirms the request outside the message.

I.T. Vendor Management: Who Owns the Gap Between Providers?

Every provider can report a healthy system while your business is stuck. Clear ownership connects their work to the result you need. Key Takeaways: What

FAQ

Attentus FAQ

How Much Does it Cost to Partner With Attentus?

Because we’re dedicated to offering our clients optimal flexibility in our service packages, our costs vary. However, we can promise you that you will get a predictable monthly flat rate that’s easy to proactively work into your budget.

The cost of our services vary based on:

Company size
Number of end users
Network complexity
What we need to do to help you

Please request a quote to get your estimate.

How Long Does The Onboarding Process Take?

The onboarding process for new clients typically takes between 2 to 6 weeks, depending on the complexity of your IT environment. During this time, we ensure a thorough setup that includes:

Security Configuration: Onboarding and configuration of essential security tools to protect your network from day one.
Environmental Schematics: Creating detailed physical and logical schematics of your IT environment to ensure a comprehensive understanding of your infrastructure.
Security Updates: Applying all necessary security updates for your core applications to safeguard against vulnerabilities.
Infrastructure Audit: Conducting a full audit of your infrastructure against industry standards to identify and address any gaps.
Gap Assessment & Recommendations: Providing expert recommendations to close identified gaps, ensuring your IT setup meets best practices.
Insurance Policy Review: Reviewing your insurance policy requirements to ensure your IT practices comply with coverage stipulations.
Business Continuity Planning: Setting up robust business continuity plans, including backup and disaster recovery implementations.
Cloud Services Review: Evaluating your current cloud services to ensure they align with your business needs and objectives.

Our onboarding process is designed to cover all critical aspects of your IT environment, ensuring you’re fully prepared for smooth operations. This comprehensive approach guarantees that your IT infrastructure is secure, compliant, and optimized for peak performance right from the start.

Does Attentus Support Both PC and Mac?

Attentus Technologies provides support across multiple operating systems. Not only do we do PC and Mac, we do Linux too!

This support extends to desktops, laptops, mobile devices, and smart devices. Essentially, any endpoint in your network will get the attention it needs no matter the operating system.

We’re happy to work with networks that have all of the above connected too.

Can You Help Me With My Personal Devices?

Our services are strictly for business usage. We do not work with personal IT problems. The only time we look at personal devices is in BYOD cases where a personal device is part of a business network.

In this case, it’s important for us to maintain the security of the whole business network by optimizing the BYOD device. Like company-issued devices, this encompasses desktops, laptops, and mobile devices.

Can I Just Get Your IT Procurement Services?

Although we do offer engineering and IT procurement services at no additional cost, this deal is only available to our managed services clients.

If you want to take advantage of our IT procurement services, you will have to choose one of our flexible packages.

The good news is, we offer a variety of service models so you are likely to find one that will fit your needs.

Attentus Technologies