Redmond IT Support

Seamless IT Support Solutions for Businesses in Redmond

Exceptional IT Support in Redmond that Goes Beyond Fast Responses

Effortless IT Support That Anticipates Your Needs, Redmond

Why choose Attentus Technologies for IT support?

Turn down your ticket volume to 1 per every 4 devices per month.
Get an IT solution that sticks within 15 minutes of your initial engagement with support.
Don’t spend any longer than 20 minutes waiting for our support team to get back to you.
Reduce the need for reactive help thanks to our regular IT maintenance checks.
Count on us to be ready to help 24 hours a day and 7 days a week.

Request a Quote for our IT support services in Redmond

Testimonials

Rave Reviews: Redmond's Premier IT Support Company

“I am very pleased. Aaron solved my problem very quickly. Thank you!”

“Quick responses and an easy process to get the needed item ordered. Thanks!”

“QUICK AND EFFICIENT AS ALWAYS !!!”

“Wolf, Sean, and the rest of the team are professional, highly knowledgeable, efficient, and incredibly responsive. Truly a joy to work with!”

“Ryan was wonderful and supported my question well”

“Stephanie was very patient and kind to a very cranky and difficult client! She's great :slight_smile:!!”

“Quick response and problem was solved”

“1st time I dealt with Sean. He was awesome, patient and Knowledgeable. Thanks Sean”

“Dave was here early morning before staff started showing up, so no interruptions to employee's work load. Awesome job as always”

“First thing in the morning, I was unable to log into my computer; I called in and spoke with Stephanie. Stephanie was extremely pleasant and very efficient and took care of my issue in less than 10 minutes. She completely turned my day around for the better!”

“Timely resolution and pleasant conversation”

"I recommend attentus technologies because they are easy to work with, they respond immediately to our issues, and they're proactive about solving any problems before they arise."

The detailed information and assistance I received was extraordinary, Attentus Technologies service is excellent and prompt. The level of detail to troubleshoot and find a resolution is admirable. Thank you.

Prompt service and solved my problem completely!!

Love Attentus - I had 2 issues yesterday and they handled both timely, professionally, and compassionately.The team is always responsive, prompt, and professional Thank you as aways!

Careful attention and persistence, with a great, friendly attitude. Thank you Attentus!

Brandon knew exactly how to handle our billing issue with Google when our GSuite was shut down! He quickly got us back up and running. Much appreciated.

Chad was able to figure out my issue in minutes. thanks Chad!!

Chris was awesome to have in our office!

Quick, easy and knowledgeable

Stephanie kept working until she solved the problem! Much appreciated!

This was my first time working with Stephanie on an open ticket. She was friendly, knowledgeable and was able to solve my problem/answer my question quickly! thanks!

When we acquired a business, the old System Administrator had left prior to the acquisition without leaving any documentation. This lead to a multitude of issues with the old 365 accounts and domain. Attentus saved us by working tirelessly to help organize and get control over the previous accounts and domain.

The job was completed successfully and in a reasonable amount of time. Thank you

Very helpful and friendly tech. Thank you Chad!

Aaron was super helpful and explained the fixes (and my mistake) clearly. Thanks

Lightning-fast response to my problem which was fixed within the hour

It was very impressive to submit a help ticket and have my issue resolved in the same day! Thank you!

Thank you for being quick to respond an action my request

They always answer my questions and I feel well taken care of

Great help and fast. Thanks!

Wolf was terrific in helping me! THANK YOU!

Above and Beyond :)

Quick to respond, friendly, and showed me a workaround to my issue.

Sean was very helpful. Listened to my concerns and reacted quickly to get me going again.

Awesome!! Thanks for you speed

Stephanie was thorough, professional, and consistent in taking care of each individual user whose laptop was creating duplicate files and folders.

AWESOME assistance. Thank you so much for sticking with me through a bizarre issue and making my computer run again!

Great follow up and care

Thomas was professional, friendly, and able to quickly help run through possible client side errors before quickly identifying the driver issue at hand.

Excellent. Very responsive and very professional!

Sean did a great job helping me. He was patient and methodical in his explanations, so I could easily understand what he was doing and why. He fixed the issue completely. I appreciated working with him

Sean was awesome, taught me how to fix my monitors to scroll around them easier. He did not make me feel like I was dumb to ask for help on something so minor. Keep up the good work and thanks for helping those of us that are somewhat computer challenged.

Every time I contact you, I have a wonderful experience and my problems are fixed. Please give Sean kudos from me. Keep doing what you do!!

Stephanie was incredibly helpful and assisted with several printing issues I had. She was quick and kind.

Aaron has been great. Every time he comes out to complete a project, he asks around to see if anyone needs anything else while he's here. He also completed an unrelated ftp project while here. Over and Above expectation. Thanks Aaron

Seth was quick and efficient and assisted me with my tech issue within 30 seconds!

Chad is awesome, makes the fixes quick and painless. Thank you.

Friendly customer service!

When one of our users was compromised Attentus had the incident settled in a matter of minutes. We are very thankful to have them on our team.

Quick resolution to a simple problem, thank you.

Fix was speedy and well done

Stephanie is a pleasure to work with and always explains things so that us non-technical types can understand what she's talking about. And usually, I pick up a tip or two on working with the software, in addition to her resolving my initial issue.

Quick

I just wanted to take a moment and express how much I enjoy and appreciate working with everyone at Attentus! There has never been an issue that you guys have not been able to fix, and every ticket I've submitted has been handled with attention and warmness. I feel like everyone goes above and beyond with everything. Thank you, everyone.

Chad was helpful in solving my problem and clearly explaining possible solutions to me without feeling pedantic or patronizing.

You guys did great. The change was simple and easy on me. Thanks

Problem resolved quickly and effectively!

Thank you for your help!

I know my IT issues will get solved and the Attentus team makes me feel like I am a priority.

Quick responses, thorough results, friendly/professional, great!

Chad is a rockstar for working with me on the Chase Bank check scanner and for putting up with the first Rep snoring into the phone!

Excellent service

Quick and efficient. I love the Attentus team.

Great job. Thanks Aaron

Great listener to my issue and was able to fix it while on the phone

Aaron was a life saver, as we were without internet service Sunday morning

Attentus Technologies

IT Support Company in Redmond, WA

2265 116th Ave NE Suite 111, Bellevue, WA 98004

Attentus IT Support Services Include…

Remote IT Support

Accessible Remote IT Support Anywhere, Anytime

In today's remote work culture, your employees may be dispersed across various locations, even internationally. With our 24/7 remote IT support, anyone can access our services conveniently from anywhere.

Our user-friendly web-based customer portal allows for seamless ticket submission. Additionally, you can provide our 24/7 helpdesk number to employees who may require immediate assistance.

Onsite Support

Expert Onsite Support When You Need It

For complex IT issues or hardware-related concerns, our skilled team offers onsite support in Seattle & Redmond.

While resolving the problem, we also provide valuable insights to help prevent future occurrences.

Approachable Technicians

Friendly and Efficient Remote IT Support Services

In today's remote work environment, keeping your entire team connected is crucial. Partner with our IT support company in Lakewood, Colorado, and benefit from:

24/7 IT helpdesk support
Patch management services
Robust cybersecurity protection
And more

Approachable Technicians Who Understand Both Technology and People

At Attentus Technologies, we understand that IT support is not just about technology. Our team is not only tech-savvy, but also customer-oriented to ensure clear communication and a positive experience for our clients.

Experience the difference with our approachable technicians who provide better long-term IT solutions.

Data Backup & Disaster Recovery

Rapid Data Recovery for Uninterrupted Business Operations

Don't let a data disaster bring your business to a halt. With our data backup and disaster recovery services, we ensure minimal downtime and a swift return to normal operations.

Count on Attentus Technologies to help you recover faster and get back to business as usual in no time.

Cloud Service Support

Streamline Cloud Operations with Expert Support

As more businesses embrace the cloud, technical challenges can arise, especially with misconfigurations. We specialize in troubleshooting cloud environments, swiftly resolving issues, and preventing recurrences.

Choose Attentus Technologies to simplify your cloud complexities and ensure seamless operations.

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Our IT Support in Other Locations

IT Support in Bainbridge Island • IT Support in Bremerton • IT Support in Redmond • IT Support in Boise • IT Support in Spokane • IT Support in Eugene • IT Support in Bellingham • IT Support in Bend • IT Support in Hillsboro • IT Support in Idaho Falls

Our Clients

Our Valued Clients

Our Numbers

Unmatched Excellence: Redmond's Top Choice for IT Support

Response time in minutes

Prompt response within minutes.

0.975

Delighting customers with utmost satisfaction.

Enhance Support with Continuous Monitoring

At Attentus in Redmond, we are committed to minimizing the need for support by implementing continuous security monitoring for every endpoint in your network. Our proactive approach aims to detect and address any potential issues before they escalate into major problems. By leveraging this system, our dedicated team can swiftly detect, neutralize, and recover from threats, ensuring uninterrupted operations. With us, you don’t just reduce IT downtime; you prevent it from occurring in the first place!

Align IT Support for Business Success

As a business leader working with an IT department, you understand the potential disconnect between IT goals and broader business objectives. However, when you choose Attentus for IT support, you can trust that our team is dedicated to preventing any misalignment. We follow an ITIL (Information Technology Infrastructure Library)-based approach, which is designed explicitly to ensure IT services are closely aligned with business needs. Rest assured, when we say we’ll align with your business goals, it’s not just a promise; it’s a science.

ITIL comprises a set of comprehensive practices that prioritize the strategic alignment of IT services with the overarching goals of your organization. By adhering to these best practices, we can bridge the gap between your IT operations and business aspirations. With Attentus as your IT support partner, you can expect a seamless integration of technology solutions that directly contribute to your overall business success.

Expert VoIP Support Services Available!

Voice Over Internet Protocol (VoIP) has transformed the way businesses communicate, providing flexibility, cost savings, and advanced call features. However, like any technology, VoIP can sometimes present challenges. That’s where the Attentus support team comes in. We bring extensive experience in VoIP design and installation and excel in troubleshooting VoIP issues. We understand the critical role that effective communication plays in keeping your business running smoothly, and we are here to ensure your VoIP system operates seamlessly.

At Attentus, we recognize the significance of VoIP in empowering your business communication. Our dedicated team is equipped with the expertise to address any issues that may arise, offering prompt and effective solutions. Whether you need assistance with implementation, optimization, or troubleshooting, our VoIP support services are designed to maximize your communication efficiency and reliability.